This week, I learned a lot about the importance of trust in
business. It makes total sense to me and
goes along with some things I learned last semester. Our Founding Fathers spoke and wrote about
the importance of Public Virtue, personal virtue and self-interest in how we
conduct ourselves as a society. It was
refreshing to see this addressed in the article entitled, “What’s a Business
For”, by Charles Handy. We are intended
to conduct ourselves with virtue so that business interests can flow freely and
easily. Growth is not possible without
mutual trust in the business world. The
legal system, intended to defend the rights of the oppressed or wronged, has
become a big business, in part because people, when there is prosperity, often
fail to practice personal virtue, which in turn causes public virtue to
decline. Once there is a decline in
public virtue, there is a lack of trust in society and a breakdown in the moral
fibers which hold society together.
Business and business ethics has become a force larger than the ethics
it is expected to keep. One of my
favorite statements from this reading is “Markets rely on rules and laws, but
those rules and laws in turn depend on truth and trust. Conceal truth or erode trust, and the game
becomes so unreliable that no one will want to play.” This is the truth.
The real justification for the existence of business is that
business must do more than to just make a profit. It must do something more or better than
itself. To think otherwise is to buy
into self interest being the motivating factor behind the purpose of
business. To lose sight of the
importance of the “greater good” causes selfishness and self-centeredness where
the “almighty me” takes over and doesn’t allow trust and honesty to
prevail.
The two solutions I agreed with are truth telling and
prioritizing a bigger picture, as well as being involved in causes. These
practices would go far in keeping private and public virtue a priority in our
culture and society and allow truth and trust to flourish. That is what leads to true prosperity.
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